University of Arkansas

• Advance for Windows
• Crystal Reports Server
• emPower
• Information Services Staff
• Advance / CRS Training
• Advance / CRS ID Request
• Reports and Mailing Lists

Office of Information Services

Information Services is responsible for University Advancement on-line system's maintenance, security, training, and data retrieval. Its main duties include ID setup, security, and training for on-line systems; database and on-line system upgrades and enhancements; data imports and exports to and from other systems; and data retrieval and distribution.

What's Happening in Information Services

• Advance and Crystal Reports Server is on-line and going well. Please report any problems to Unversity Advancement Information Services.
• Click here to view the Report Request Web Form and request reports and data files from IS.
• ASCEND to Blackbaud Foundation Financial Reporting Solution conversin is complete. End users should access Blackbaud Reporting Solution to view account balances and ledger transactions. Please contact Jamie Fields (jamiee@uark.edu or 575-6745) for a Blackbaud ID request form.

Advance Training Calendar

• Intro Training is held at the Administration Services Building (ADSB) in room 154. Click here for a Google Map to ADSB. If you are interested in attending, please email Jamie Fields jamiee@uark.edu or phone 5-6745. You can also look at the UTIS training calendar, our sessions are listed. You can enroll via the UTIS training calendar. Note: An Advance ID is required prior to attending training. Please click here if you do not have one.

Web Report Request Form Training

• We strongly encourage anyone who submits report requests to Information Services to schedule a training session so that you may become comfortable with terminology and navigation of the web form. Please contact Jamie Fields jamiee@uark.edu or phone 5-6745 to reserve a seat for training.

Click on the link below if you need:

• Access to my Alumni, Prospects or Donor Records with an Advance ID and logon.
• A new weekly or monthly gift report and CRS ID and password setup to access reports.
• An updated data file for a departmental alumni shadow database.
• Training in Advance and Crystal Reports Server, or a referral for specific Advance training.
• Information on when alumni and parents were last loaded or bad addresses or phone numbers were updated?
• To request an enhancement in Advance, including changes to Hompages, current screens or the ability to store new data.
• To report a problem in Advance.

IS Mission

The Office of Information Services' mission is to support internal and external constituencies for the pursuit of University Advancement's vision, goals, programs and fund-raising activities with regards to data systems. Our primary goal is to insure all data needed by University Advancement can be stored and retrieved in a secure, accurate, intuitive, and timely manner.